• How do I renew my membership?

    You can use the Renew link on the Welcome page after logging in.
    Or renew your membership here. We will also send you an email to remind you when your renewal is due. The renewal membership will run from the time your previous membership expires.
  • What happens if my membership has lapsed?

    We can reinstate your membership at any time. Click here, log in and then choose the period of membership you require. We will then be able to reinstate your membership.
  • Will my child have to start the course again when I renew?

    No. Your account will be reactivated and your child’s progress through the course and gold stars will be as it was at the time before renewal.
  • New subscription

    If you start a new account instead of renewing, we will have no way of knowing where your child got to on the course and you will have to start the course from the beginning. For this reason we suggest you renew your existing account.