- I have forgotten my password or user name.
Please contact our technical support team. Include your full name, address and password when you do so.
- How do I change my email address or password?
Log in using your previous email address and password. Go to My Account. Click on the Login and Password links. You can reset your email address and password from there.
- I wish to use a different computer.
As teachkidsenglish.com is an internet course, it is not downloaded to your computer. For this reason, you can access it from any computer using your email address and password.
However, if you have requested automatic log in, you will need to insert your log in details if you use a different computer.
- I am a user but am unable to log in successfully.
Check that you are entering your username and password correctly. You might have used a different email address when you joined us. Try any alternative addresses you have in case one of them is the one we have on our files.
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Check to see if your internet connection is working properly.
- When I log in I get a message that the email address has been blocked.
- Please click here.
If you are still unable to log in, please contact our technical support team.
Include your full name, address and password when you do so.